An eye for an eye.

Went in for some minor eye surgery yesterday morning. A cyst in my upper left eyelid had to be removed. 

What’s interesting is the whole procedure from end to end.

From entering the doctors to walking out the door was – in total – a 20 minute process.

Five minutes in the waiting room, 10 minutes in the operating chair and then 10 minutes in recovery.

What’s interesting about this?

Well, if all technical people were as efficient as this, then a majority of companies ICT bills could be reduced. Really? mmm Maybe. Maybe not.

Let’s throw a little light on this so there is an understanding.

Yesterday afternoon, a client rang as they were out of hard drive space. Ok, nothing unusual. Except their hard drive is 150 GB in size (pretty large). Now, as they are a video production company, this wouldn’t be unusual, except they couldn’t find where the space was being chewed up. 

After looking around, I decided that it was temporary files that were causing the problem. Hence, with a little more investigate, we recovered 128 GB of space. (Believe it or not, there we mainly two files causing the problem Two photoshop files of over 60 GB each).

So, that was pretty straight forward.

Now for the challenging bit, making sure it doesn’t happen again.

On both windows and mac, you can schedule tasks to run at determined intervals. As the issue above, is related to a windows machine, setting the task to run through task scheduler is simple. Open task scheduler, set up the disk clean up tool to run at a pre determined interval and follow the wizard. Test to make sure it works. Done.

So, whilst it has taken longer than the normal troubleshooting time involved, the measures have been put in place limit the time of the technician needed for further work.

Now, if all problems were only this simple!

Well, I’m off the computer for a while to give my eye’s a rest.

Warm regards, 
Scott Malpass
Aquafruit Media