I’ve had the privilege of working with a colleague of mine (Andrew) on a fairly significant project for the Education sector. The initial contract was to help sort out and stabilise the current environment. Initially, 10 days in total. Well, 3 months later, I’m still there ..
Credit where it’s due
64 staff, 14 servers, an unstable network and a huge helpdesk cue .. all for one person. It’s not a good idea at the best of times, and for my colleague, a loss of hair. Too many people for one person to handle? Not really. Unless of course you spend your time putting out fires which Andrew has been doing just to keep thing running.
Andrew has taken the network from an unstable, “Oh! … the network is down again, Let’s go for a coffee” attitude to a “It hasn’t gone down in months” scenario. To put it simply, not just from a stability point, but also from a culture of “who cares” to one of more productivity and higher expectations.
Network Administration
In today’s network environment, it’s not enough to be just a good propeller head. You need to be able to talk to people, at multiple levels within business and on a social perspective. Andrew has not only taken an effective IT approach to network stability and a network environment, he has also taken steps to make sure that his cliental are happy, productive, prepared, efficient, and motivated – from a work perspective and also from a “we are approachable” perspective.
Planning
If you went to andrew and asked him if he planned the IT changes, then it would be a ‘ yeah, sort of ‘ answer as a majority of his time has been along the lines of break/fix. If you asked him about the culture change, then the answer would be ‘No. That’s just the way it has turned out. ‘
In actual fact, that’s just the way Andrew is. He is very good at creating change and also at making people comfortable. He is also an excellent consultant, motivator, speaker and IT guru.
Andrew, thanks for the opportunity to see you in action.
Warm Regards,
Scott Malpass
Director
Aquafruit Media.
IT Administration – A culture of it’s own.
I’ve had the privilege of working with a colleague of mine (Andrew) on a fairly significant project for the Education sector. The initial contract was to help sort out and stabilise the current environment. Initially, 10 days in total. Well, 3 months later, I’m still there ..
Credit where it’s due
64 staff, 14 servers, an unstable network and a huge helpdesk cue .. all for one person. It’s not a good idea at the best of times, and for my colleague, a loss of hair. Too many people for one person to handle? Not really. Unless of course you spend your time putting out fires which Andrew has been doing just to keep thing running.
Andrew has taken the network from an unstable, “Oh! … the network is down again, Let’s go for a coffee” attitude to a “It hasn’t gone down in months” scenario. To put it simply, not just from a stability point, but also from a culture of “who cares” to one of more productivity and higher expectations.
Network Administration
In today’s network environment, it’s not enough to be just a good propeller head. You need to be able to talk to people, at multiple levels within business and on a social perspective. Andrew has not only taken an effective IT approach to network stability and a network environment, he has also taken steps to make sure that his cliental are happy, productive, prepared, efficient, and motivated – from a work perspective and also from a “we are approachable” perspective.
Planning
If you went to andrew and asked him if he planned the IT changes, then it would be a ‘ yeah, sort of ‘ answer as a majority of his time has been along the lines of break/fix. If you asked him about the culture change, then the answer would be ‘No. That’s just the way it has turned out. ‘
In actual fact, that’s just the way Andrew is. He is very good at creating change and also at making people comfortable. He is also an excellent consultant, motivator, speaker and IT guru.
Andrew, thanks for the opportunity to see you in action.
Warm Regards,
Scott Malpass
Director
Aquafruit Media.